• Call us on01233 611071
  • Out of hours01233 879913
  • Emergency01233 611071

COVID-19 update: Client advice on what to do during the Coronavirus pandemic

Eureka Veterinary Centre

Vets in Ashford

Find Us & Opening Times Services

What to do during the Coronavirus pandemic?

We are open and our staff are on hand for you and your pets during this difficult time.

Find out more

Important Guidelines

We will be allowing clients back into the building but the following rules will apply to protect our staff and clients so please take notice...

For appointments:

☎️ Please call reception to let us know you are here and then wait in your car.

🚶One person will be able to accompany their pet into the practice, the nurse will call you in and escort you to the room. Please do not touch any door handles/surfaces etc on your way through. The nurse will also escort you back out after your appointment.

😷 You will need to wear a mask when coming in and sanitise your hands before entering the building.

✋ One metre social distancing to be maintained.

💰 Payment can then be made over the phone or in practice, only one client will be allowed in reception at a time. All payments will need to be taken remotely or via contactless method.

Collecting medication/flea & worming/food

🚶Only one person is allowed in the reception area at a time. Please wait outside keeping a safe distance from the front door and other clients, when you enter reception please stand to the left of the waiting room in the marked area.

☎️ If you would prefer not to enter the practice you are welcome to call from outside and we can put your products on the blue box outside the front door as we are doing now.

💰 Payment should be made when ordering or can be done contactless on collection if under £45.

Please ensure reception doorway is kept clear at all times to allow staff and clients to come in and out safely.

Please call us on 01233 611071​ if you have any questions.

"I was extremely impressed with the whole experience. I was greeted by wonderful staff when I entered the surgery and was instantly made to feel at ease."

Miss Jessica Hillson*****

"I wouldn’t put the veterinary care of my animals in anyone else’s hands. A great team of vets and nurses."

Miss Joanne Homewood*****

"Nothing is ever too much trouble and you are never rushed during your time with them. There is always a calm and peaceful atmosphere in the centre..."

Miss Natalie Saunders*****

"So pleased I have this surgery right on the doorstep. All praise to the vet, assistants Sophie & Ellie, for giving us a relaxed experience & fitting us in at very short notice...."

Miss Lisa Oliver*****

Practice information

Eureka Veterinary Centre

  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    8:30am - 12pm
  • Sun

Emergency Details

Please call:

01233 611071

Find us here:

Unit 9 Eureka Place Trinity Road Ashford Kent TN25 4BY
get directions with Google Maps

Please call this number for emergencies:

01233 611071